Questions about an order, a product, or anything else — write to us and a real person will reply.
Within 24 hours, including weekends.
For order questions, your order number. For warranty claims, a photo or two of the issue — it speeds everything up.
Return postage is on us. Email us before sending anything back and we will confirm the address and arrange the label. Full detail on the returns and warranty page.
Every product carries a 12-month warranty. Email us with your order number and a photo, and we will sort it out.
Two things worth reading first:
